info@insightnow.co.uk    T: 0207 492 1895

Meet the Team

Jo Daly

Jo Daly has extensive experience in Customer Service Excellence, Outsourcing and Business Transformation for blue-chip clients...

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Orange Says…

"...InsightNow and David Howard are a force of nature... Their deep understanding of the customer journey and detailed knowledge of the various levers that drive the customer experience are second to none..."

Joris Heeze, Head of Outsourcing, Orange Operations – Everything Everywhere – Customer Operations

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Dan Howard, Implementation Consultant 

Dan is an Implementation Consultant at InsightNow Limited. His key focus is developing Insight Now’s core survey engine, Survey 360, and Connected Performance. Dan can provide beginning to end support for implementing Insight Now services, from initial technical requirement gathering to on-site training.  He also provides support and feedback for existing clients, delivering tailored enhancements and assisting with the Insight Now helpdesk support.

Prior to joining InsightNow, Dan spent 4 years in the insurance industry in Business and System analysis roles, working mainly in IT development, supporting systems releases and maintaining in house software.