We identify issues that impact customers, from a regulatory perspective, and provide dashboards tailored to compliance professionals to help your customers get their problems resolved, feel valued and treated fairly.
Our aim is to make compliance a much more dynamic activity so that your customers can be helped, with their regulatory issues, at the point of need rather than reported on after the fact. By identifying the positive and negative themes that your customers are taking about and presenting those that have potential to disadvantage on a tailored dashboard you have the ability to act in real-time to resolve. Our Sentiment Analysis gives you a clear line of sight to your customer base and gives you the hard evidence to support your compliance programmes. Whether you are a compliance professional, CEO, Chairman or non-executive our dashboards will move compliance to a much more dynamic footing that will help you make sure that you understand the root causes of issues that may lead to an unfair customer outcomes and how to eliminate them.